Cookie Policy

Effective Date: 01 January 2025

Last Updated: 13 November 2025

Governing Law & Jurisdiction: Laws of India. Exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

3.1 Introduction

This Cookie Policy explains how LearningPad uses cookies and similar tracking technologies on the Platform. It is intended to help you make informed choices about your privacy and cookie preferences.

3.2 What Are Cookies?

Cookies are small text files stored on your device by websites or apps. They allow the Platform to recognise your device and remember preferences or actions over time.

Types of cookies:

• Session cookies: temporary cookies that are deleted when your browser is closed.
• Persistent cookies: remain on your device until they expire or are deleted.
• First-party cookies: set by LearningPad.
• Third-party cookies: set by third-party services integrated into the Platform.

3.3 Cookies We Use

Strictly necessary cookies (cannot opt-out):

• Authentication cookies (keep you logged in)
• Security cookies (prevent CSRF)
• Load balancing and service availability cookies
• Payment session cookies required for secure transactions

Functional cookies (optional):

• Language preferences
• UI settings (e.g., theme, last visited course)
• Media player preferences (volume, playback position)

Performance & analytics cookies (optional):

Google Analytics (anonymised IP), Mixpanel, Sentry, Hotjar (heatmaps/session recordings where permitted and with consent)

Collect information about page visits, time on page, errors, and other usage metrics to improve the Platform

Marketing & advertising cookies (optional):

Google Ads, Facebook Pixel, LinkedIn Insight Tag, and other advertising pixels for campaign measurement and retargeting

We will not use marketing cookies to track or profile users under 18.

3.4 Consent & Cookie Controls

On first visit you will see a cookie banner that provides clear choices:

• Strictly necessary (always on)
• Functional (opt-in)
• Performance / Analytics (opt-in)
• Marketing (opt-in)

Consent is recorded and revocable. Cookie preferences may be updated via the "Cookie Settings" link in the website footer or via Account Settings when logged in. Withdrawing consent may affect certain Platform functionalities.

3.5 Third-Party Cookies & Links

Third-party services may place cookies through our Platform. We maintain a list of third-party services and links to their privacy and opt-out resources on our Cookie Settings page.

3.6 Cookies & Children

For accounts of users under 18, non-essential cookies (analytics, marketing) are disabled by default. Parents/guardians can manage cookie preferences via their account.

3.7 Lifespan & Retention

Typical lifespans:

• Session cookies: deleted on browser close
• Functional cookies: up to 1 year
• Analytics cookies: up to 2 years (rolling)
• Marketing cookies: up to 90 days

3.8 Managing Cookies via the Browser

You can also manage cookies via your browser settings. Disabling cookies may affect functionality. Browser instructions:

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Settings > Privacy & Security
• Safari: Preferences > Privacy
• Edge: Settings > Cookies and site permissions

3.9 Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes in law or technology. Material changes will be notified via an in-app banner or email where feasible.

3.10 Contact

For cookie-related queries: [email protected]